feratel media technologies AG operates among other things, the information and reservation system for more than 80% of Austrian tourism destinations and is the market leader in registration and guest card applications. We are very pleased to welcome feratel as a member of the DIO network!
About feratel media technologies AG
Naturally, every data initiative is interesting for us. We will contribute accordingly and hope to be able to provide input for the further development of DIO. Conversely, we want to learn and participate in the state of the art through DIO.
feratel media technologies AG, headquartered in Innsbruck, is an all-in-one provider in the field of digital destination management. Successfully positioned on the market since 1978, feratel supports more than 4,000 tourist destinations in Europe: with the booking engine, the digital registration system, a wide variety of digital map systems, the digital vacation companion through to business intelligence tools or the one-stop store.
The goal is always to find individually tailored, cross-product solutions and thus efficiently support tourist destinations and their service providers in the acquisition and support of customers along the entire customer journey.
In 2017, feratel acquired a stake in Onlim GmbH, a company specializing in chatbots and artificial intelligence. As one of the leading developers and providers of tourism information systems, feratel not only wants to participate in these inventions, but also actively help develop them for the industry. In 2018, feratel is therefore launching one of the largest research projects in Austria in relation to artificial intelligence, together with Onlim and the STI research group at the University of Innsbruck. Initiated and funded by the three partners, the MindLab project researched and developed methods and software tools for modeling and implementing scaling knowledge graphs.
Our team
200 women and men of all ages and different nationalities at 15 locations contribute to the success of the company and its products. Whether they have technical, commercial or tourism training: At feratel, ambitious and enthusiastic individuals have a wide range of responsibilities in a various fields of activities above. From software and product developers, to telecommunications experts and service technicians, to sales staff and customer service representatives, as well as back-office staff – the demands on our team are as diverse as the individual jobs. Our lean organizational structure and flat hierarchies encourage direct communication between everyone. Of course, this also applies to the relationships with our customers.
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